With Cal Am, the customers lose both ways. Use too much and get a fine. Use too little and get a rate hike. And everyone wants to build more hotels, eh?
“Our customers have done such a great job at saving water,” said Catherine Stedman, Cal Am manager of external affairs. “We have fixed costs to maintain the water system, so when you’re selling less water, then that price per unit of water will need to increase.”
Cal Am said to help make up for the shortfall, its requesting a 15 percent rate increase for customers on the Monterey Peninsula.